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Frequently Asked Questions

Frequently Asked Questions

What are the mandatory additional costs?

- Park charges
- Service charge
- Bedding
- Reservation costs

Pets Are allowed on the park?

Yes, per accommodation it is indicated which accommodations are suitable for pets, your dog must be on a leash throughout the park and dogs are not allowed on the beach between May 1 and October 1.

How are we expected to leave the accommodation on the day of departure?

On the day of departure, we kindly request that you check out no later than 10:00 am. To avoid unforeseen costs, we ask you to observe the following points:

1. Remove bed linen and neatly fold the duvets onto the beds. Leave the moltons on the beds and deposit the bed linen downstairs in the hall.
2. Throw waste in the appropriate containers.
3. Leave the villa broom clean.
4. Empty the dishwasher.
5. Store the inventory clean in the cupboards.
6. Empty the refrigerator and freezer compartment.
7. Return furniture to its original location.
8. Set the heating to 17 degrees.
9. Turn off the lights.
10. Close all windows and doors.

Can we clean the accommodatie ourselves?

Unfortunately not, you pay for it to guarantee consistent quality.

Is a deposit also required?

We charge a deposit for all homes. You pay this amount together with the rental price. You will receive the deposit back within 7 days if we detect no damage after your departure from the holiday home.

Can I book additional children's furniture?

Yes, a children's package can be rented through reception. Consisting of a camping bed and a high chair.

What amenities are available for rental at the park?

With us you can rent a Weber BBQ and bicycles.

What is the depth of the water in the park?

The draft is between 1.00 and 1.40 meters

Is fishing allowed in the park?

Yes, fishing is allowed everywhere, please note that you are only allowed to fish with a fishing permit. You can buy these in the village.

Can the car be parked at the accommodation?

Yes, you can park 2 cars at each accommodation. If you have several cars, the extra cars must be parked outside the park. (+/- 50 meters walking distance from your Water Villa)

Are there also park regulations?

Yes, you can find the park regulations via the link below
https://www.friesemerenvillas.nl/voorwaarden

Are barbecues allowed in the park?

Yes, only gas and electric BBQ are allowed, you can rent a Weber electric BBQ at reception.

Is there free WIFI in the accommodation?

All accommodations have free wireless internet.

What happens to found objects?

These are kept at reception for 3 months, you can contact reception if you have forgotten anything.

Do you also pay change costs?

Yes, you pay change costs, this amount is equal to the reservation costs.

What are the payment options?

You can pay in cash and with PIN, Visa and Mastercard.

What to do in case of late arrival?

If you expect to arrive after 5 p.m., please contact us in good time via telephone number:
(0031) 0514-745074

What are the check-in and check-out times?

The arrival time is from 3:00 PM to 5:00 PM and departure time is between 9:00 AM and 10:00 AM.

What are the general booking conditions?

You will find the booking conditions via the link below
https://www.friesemerenvillas.nl/voorwaarden

What are the cancellation policy?

You will find the cancellation conditions via the link below
https://www.friesemerenvillas.nl/voorwaarden

Is it possible to charge my electric car at the accommodation?

A number of our accommodation have charging stations where you can charge your electric car. You can find this in the accommodation features. If there is no charging station at the accommodation, you can charge your electric car in the village.

Are the accommodations non-smoking?

Yes, all our accommodations are non-smoking.

What type of coffee maker is in the accommodation?

Our accommodations have a kettle, Nespresso, filter coffee machine and some villas have a Senseo.

Are there accommodations for disabled people?

Yes, on our site you will find the accommodations with a bedroom and bathroom downstairs. These villas are barrier-free and have a wider doorway.

Are the accommodation all furnished the same?

No, you can view how each accommodation is furnished via our website.

Is there a kitchen towel package in the accommodation?

Yes, there is a standard kitchen towel package in the accommodation with 2 tea towels and 1 kitchen towel. If you need extra cloths, you can add them to your reservation or order them at reception.

Is there children's furniture available in the accommodation?

No, but you can rent these at an additional cost at reception.

Where can I launch my boat?

At the reception you will find our inner harbour with slipway. The costs for the use of the slipway are €15.00 (in and out)
The clearance height of the slipway is 1.40 meters.
If you have booked an accommodation with us, you can moor your boat (up to 7 meters) there. All villas have their own berth at he terrace and each docklodge has its own dock.

Address
Address
  • The Bûtertonne 10
  • 8508 SC Delfstrahuizen